We are licensed and registered with the department of social development
Frequently asked questions about treatment
You're eligible when the main problem is an addiction and you're motivated to stop. That willingness to change is the most important factor, because we cannot carry out mandatory withdrawals.
Connection Mental Healthcare is a private clinic, so there are costs involved. Rates depend on the length of treatment and whether you choose a shared or private room. See our cost and fees page or call us for an estimate.
Clinical treatment lasts an average of four to six weeks. The minimum stay is 28 days, with 42 days often recommended, and it can be extended where recovery calls for more time.
Usually, yes. There are no long waiting lists at Connection Mental Healthcare, and we can often arrange an intake interview soon after your first call. Check our current waiting times for the latest.
We treat the addiction and the underlying causes together, combining therapy with a structured environment and, where it's clinically needed, a medically responsible detox. You can read more about our treatments.
We can't force anyone into treatment, but we can support you in approaching them. Our family programme is designed to help families respond to denial and start a conversation about getting help.
You can report sick leave in the usual way. We can confirm to your employer that your absence is justified, or keep the details confidential, whichever you prefer.
We're not an emergency service. If there's immediate danger, contact your general practitioner or local first aid straight away. For non-urgent help, call us on +27 21 541 0643 and we'll plan the next step with you.
“Still have a question? One honest call is all it takes.”