Current waiting times | help that starts quickly

We know that when you reach out for help with addiction, you often feel a sense of urgency, and that waiting can feel impossible. That's exactly why our waiting times are kept to a minimum. We want to get you started on the path towards healing as soon as we can, while still giving your care the thought it deserves.

In practice, intake usually happens quickly after you make contact, and a clinical admission tends to follow shortly afterwards. Because we keep the process lean, you rarely sit on a long list waiting for a place. We would rather use that time to understand your situation and prepare a programme that genuinely fits you.

If you'd like to know what is realistic for you right now, the quickest way to find out is simply to ask. Call us on +27 21 541 0643 between 8:30am and 5:00pm, Monday to Friday, and we'll give you an honest picture of the current timescale.

No two people arrive in exactly the same situation, so a waiting time is never quite fixed. A few things can shape how soon a place becomes available and how quickly admission makes sense for you.

Things that can shape the timing

• the type of care you need, such as inpatient treatment or a medically supported detox
• whether an addiction assessment is needed before admission
• any medical or co-occurring conditions that need planning around
• how soon you are able to travel to our clinic in St James
• the level of demand for beds at the time you reach out

We act quickly because we have seen how a sense of urgency can fade, and how a long delay can let doubt creep back in. Keeping the route from first contact to admission as short as possible is one of the most practical ways we can support you. It means the moment you feel ready, there is somewhere to turn.

You don't need to have everything worked out before you reach out. Starting is simple, and a first conversation carries no obligation. We'll listen, answer your questions and help you understand what a sensible next step looks like for you.

The quickest way to begin is to call us on +27 21 541 0643 between 8:30am and 5:00pm, Monday to Friday, or to fill in our contact form. From there we arrange an intake, and where it's the right fit, a clinical admission follows soon after. You can explore our treatments at any time to see what care could involve.

If you'd like more information about current timescales, or you simply want to talk something through, we're glad to help. There is no wrong question, and reaching out costs you nothing but a phone call.